no support - Store Manager 5.11 Employee Review

2.0
Feb 18, 2025
Recommend
CEO approval
Business Outlook

Pros

great merchandise, great customers, nice store

Cons

no support from immediate supervisor, home office support confusing. training non existant

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5.11 Response
1y
Thanks for sharing your thoughts. We’re glad to hear you enjoyed the product, customers, and store - that’s a big part of what makes working at 5.11 special. We’re sorry to hear you didn’t feel supported in your role. We know how critical training and clear communication are, especially for store leaders, and it’s something we’re actively working to improve. Feedback like yours helps us get better. We appreciate the time you spent with us and wish you all the best moving forward.

Explore other reviews about 5.11

5.0
Feb 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere and great coworkers

Cons

I don't have any cons for this company

4.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Compared to my prior employer, the workload is much reduced while the pay is a substantial increase. I feel that store and District leadership is a lot more willing to back you up compared to Prior employers I've had, and there is a good amount of freedom to be had. The company is also expanding so the opportunity for growth is also higher than with other Industries right now.

Cons

The company seems to be a bit schizophrenic at the moment when it comes to certain things and operations are suffering to a degree because of it.

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