Pros
The trainers that were here in the beginning were really good people to work with.
Cons
Where do I begin, will have to work outside in extreme conditions. (I.e 100 degree weather, hurricanes, etc). On one of our promotion days some people were burnt to a crisp, red as tomatoes, and they were just told to keep taking orders outside. Will not be given breaks. I once worked 10 hours in 100 degree weather (the ac was not working at this time in the building) and I was not allowed a break. During one of our promotion days (100 degree weather) one of the employees said they were too scared to sit down for a second due to the nasty and harsh looks they were receiving from the management. One girl was throwing up, and another was practically passed out in the freezer and they were just told to get back to work. Severely understaffed (on purpose). The time that your schedule says you get off is not the actual time you get off. They will keep you there until they are satisfied. (I get off about 20 minutes later everyday due to the fact that we never have enough people). They promote people that they are fully aware are not kind in nature. We do not have a call out policy like a NORMAL job. If you do not find someone to cover your shift, that is an automatic write up. Promised us more hours , and now they have just been cut even further. Very disorganized and sloppy overall. Many bad incidents with managers ( the managers lack serious experience). We were also not informed that some of our tips were going to the shift leads, so we thought we were making more money than we actually were!