Pros
None! This is quite literally the worst company I have ever worked for.
Cons
Managers are forced to try to do their jobs and act as a CSR due to terrible labor budgets. Then held accountable when things don’t get done after working 10-12 hour days. Employees pays get messed up and in some cases missing completely. I have seen it take weeks, sometime even months for it to be fixed and an employee start receiving their pay correctly and regularly. I know of one manager who was severely short staffed due to the fact that it is hard to hire when the pay is not competitive and you have very few labor hours to give people who mostly really need to work full time that was terminated for the condition of her store just days after she worked a 24 hour shift by herself. The treatment of CSRs by upper management is deplorable, which makes it even harder to keep the stores properly staffed. The only reason I am giving 1 star is because this site requires it. I would not even rate it at 1 star. I was grandfathered in when my company was purchased by them. I would never work for this company for 10 plus years.