7-11 is a joke! - Store Manager (Corporate) 7-Eleven Employee Review

1.0
Jul 23, 2014
Recommend
CEO approval
Business Outlook

Pros

There are zero pros to list.

Cons

Where do I begin? First, the higher ups who run this company obviously didn't obtain a business degree, let alone a degree due to the lack of leadership and support given to corporate store managers. Nowadays, smart businesses are aware that a company should operate from a flattened structure which means communication should be relayed from top to bottom and vice versa. Not 7-11. Second, 7-11 has a tremendously high turnover rate partly due to the fact that they don't include drug tests as a pre-screen for employment. Hence, the undependable work attendance and morals. It costs a company more to hire, train, & fire versus "retaining" current employees. Third, but not last (I don't have time to list the million weaknesses of this worthless company), corporate store managers get the worst end of the stick. You are expected to babysit employees, play detective for internal theft, are set-up for failure by accounting after each audit, pay is pathetic, you practically live at the store, you have to abide by 7-11 policies which override work ethics, you work 17 hour work shifts because your employees fail to report for work, there is no work-life balance, your FC doesn't support you, and the retribution you receive for goals met is to be thrown into a lower rated store. 7-11 will never make The Fortune 500!

Explore other reviews about 7-Eleven

5.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

good work value and environment friendly

Cons

The manager would call my phone at 3 am to tell me to unload a truck full of drinks alone, constantly, even though it was never mentioned or docked as pay.

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, Schedule Flexibility and Local Teams - That is where the pro's stop

Cons

Upper Management don't seem to have a clue! They do cuts throughout the company every 2 to 3 years just to hire back/hire new people into roles they eliminated 6 months earlier. They say they value people and their concerns but the majority of workers say nothing about the toxic work environment created by Zone Leaders and above in fear of being singled out. They create positions that don't add value to the field and add more and more work onto field staff. Size of areas continually change - first its 10, then 12, then 16, back to 12 and back to 14+ stores. No consistency in there direction, they train you to manage the whirlwind but the problem is...... they create the whirlwind! Upper Management is a do as I say, no questions asked

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