Great company but... - Store Manager 7-Eleven Employee Review

2.0
Oct 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Store managers have a great level of flexibility in shaping the type and level of inventory they carry unlike many other similar businesses where "corporate"designs and chooses a one- size-fits-all store product line from afar without the slightest understanding of customers needs.

Cons

Unless you are good at sucking up to top management, you have no chance of making it anywhere. KPI generally means how close you are to this person or that, numbers don't mean a thing. Store employees are treated like disposables. If you are looking for a place to work where you are valued as a contributor or as a piece of a puzzle that makes a great company, this is not the place.

Explore other reviews about 7-Eleven

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Work was straight forward. There was a binger with tasks to do everyday.

Cons

Low Pay and little career progression.

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, Schedule Flexibility and Local Teams - That is where the pro's stop

Cons

Upper Management don't seem to have a clue! They do cuts throughout the company every 2 to 3 years just to hire back/hire new people into roles they eliminated 6 months earlier. They say they value people and their concerns but the majority of workers say nothing about the toxic work environment created by Zone Leaders and above in fear of being singled out. They create positions that don't add value to the field and add more and more work onto field staff. Size of areas continually change - first its 10, then 12, then 16, back to 12 and back to 14+ stores. No consistency in there direction, they train you to manage the whirlwind but the problem is...... they create the whirlwind! Upper Management is a do as I say, no questions asked

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