Pros
The company its self is ok, I believe that as an organization they want the best for there employees. They believe in promoting and providing a good level of customer service.
Cons
Management at the Corporate office (Downtown Dallas) suck. Its all about who you know, and not what you know. My previous manager at corporate did not know her job at all. I did her work for her I help shape and turn the department around,but when I disagreed with her action she did everything to discredit me so that I would be the one to look bad. She then got promoted and I left the company. The office culture and the moral of the employees is shaken at best. I think if the executives, VP's and CEO need more involved they would truly understand what's going on in their Corporate environment.