Manager Trainee - Customer Service Representative 84 Lumber Employee Review

5.0
Oct 10, 2017
Recommend
CEO approval
Business Outlook

Pros

If you like a challenge, this place is for you. On your first day you'll get thrust onto the front lines with little/no training or knowledge of what products your selling to walk in/phone customers. If you start in summer you will quickly find out whether you're staying or not as it will feel like you've been tasked with swallowing all of the water in the tub or drowning. Make it past the first three days and you will find that you're learning an unearthly amount of information on everything having to do with building materials. -They will make you work 52-60 hours a week including every other weekend. So, overtime. -There's a decent bonus structure to make the month challenging and rewarding. -Limitless networking opportunities with builders and suppliers. -My location was staffed by the most helpful, hardest working people I've ever worked with. -If you're any good, customers will try to hire you away after only 3-4 months. -All higher positions are internal hires (promotions).

Cons

-They will make you work 52-60 hours a week so. -You're required to stand the entire day less lunch time. -Barebones operation means you offer some of the lowest prices but you end up doing a lot of mundane tasks that other companies delegate to people in other positions i.e. Cleaning, loading, product finding.

Explore other reviews about 84 Lumber

5.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent management, people take an active interest in your long term development in house.

Cons

Inflexible corporate expectations, reform and proposals don't appear to travel far past people you can see.

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84 Lumber Response
4mo
Thank you for your feedback. We appreciate you taking the time to write a review. We take all associate feedback seriously, and we'd like to address the concerns you mentioned in your review. Our HR team has an open-door policy to listen to and answer associates’ questions, complaints, suggestions, and challenges. Please contact us at hr@84lumber.com to discuss further so that we may improve our working environment in the future.
4.0
Jun 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, pay is decent. If you work from home FT as a Manager , you can also run your own business while on the clock get paid for it. Who wouldn't want to work there.

Cons

You can work your butt off, put in more hours than you should and get no respect in return.

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