Global cloud based communications provider - Anonymous employee 8x8 Employee Review

5.0
Jun 27, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Profit making cloud based communications provider which is growing rapidly in a developing sector. Truly global organisation. Great vision, it has a good strategy to be a market leader. Invests in its people. Fantastic people to work with. Tonnes of opportunity grow and develop a career here.

Cons

Typical growing pains of a organisation but plenty of opportunity with this too.

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8x8 Response
9y
Agreed, we are growing rapidly, including globally, so the challenge will be to continue to keep our start-up like culture while making sure our employees feel valued and connected across all locations. This is a marathon, not a sprint, so this will continue to be an ongoing effort. As we continue to grow our market share, I am focused to making sure we support and grow our people as well.

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5.0
Sep 11, 2025
Recommend
CEO approval
Business Outlook

Pros

So far the benefits are just amazing

Cons

Frequent layoffs. But no cons in general

2.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

*Good health insurance *Company "mental health" days off *Work/life balance *LinkedIn learning

Cons

*You will have to chase several people through several teams before you actually obtain the assistance you are looking for, however once you get to the right team/person, be prepared to be talked to like you're an annoyance rather than a colleague. A lot of "pass the buck" type of mentality, and "that's not our responsibility" attitude, then discover the people/person you're looking for doesn't work there anymore. *They reduce staff under the guise of "redundancies of the role", when they're really moving the exact role to Philippines or other countries as they can obtain more employees for that same paycheck. *Will hire new staff, have you train them, then reduce the positions within that team after you've trained them. *Upper management will promote not based on merit but nepotism, and it's not a secret but up in your face, and will tell you "its not personal". *They will shove the "we care about our people" culture down your throat, when in fact they DO NOT care about their people, especially the knowledgeable ones, they will eliminate those as soon as possible to get fresh blood in, with no knowledge or expertise, and often in other countries so they can pay them less than here. Truth. *Management is top heavy, always has been, no change in sight for this down the road.

5
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