Good company but pay is not great compared to other employers - Anonymous employee A. O. Smith Employee Review

4.0
Sep 9, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a very stable company that isn't affected as much by economic downturns like some other companies because when you need a water heater you'll buy one instead of waiting. Benefits are competitive with most large companies. Management is open and receptive to being challenged for the most part, and the culture is good. Micromanagement isn't an issue. They hire you and trust you to do your job.

Cons

Turnover is a big issue because the pay isn't great compared to competitors. Their philosophy is to start people at the low end of the pay scale and have you top out in the middle of the pay scale, regardless of experience and performance. It's worse if you work at a smaller plant because you tend to wear many hats but only get paid for one job. Career paths aren't very clear either because people with the same title at different plants may have very different job duties.

Explore other reviews about A. O. Smith

5.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great employee benefits, not just health and dental, but beyond that. Great employees in general. Work life balance is perfect.

Cons

No complaints really, except for not always having enough work to do.

4.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

I absolutely loved my job and I was really good at it. Friendly environment. Opportunity/Room for growth.

Cons

Unforgiving point system that is definitely not formed with mother's in mind. I lost a lot of points because my kid's bus was running behind. My last point was because a deer totaled my car. I even abandoned my car immediately and tried to make it to work on time because I was more worried about points instead of the wreck. I was told I could apply again in 6 months by HR and then I found out that was a complete lie.(after WAITING for 6 months)

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