Travel Contact Center - TCC AAA Club Alliance Employee Review

Working in any call center is demanding which is to be expected. However in the Travel Contact Center the stress does not come from the members on the other line, it comes from management. Bully tatics are used to force employees to give up days off to accommodate the high turn over rate they have in this department. Management is condescending and expects their employees to take the verbal abuse thrown at them. There is no work life balance if you need a day off or have to call out expect a warning note from the higher ups in this department.