DO NOT WORK HERE - Insurance Sales and Service Agent AAA Club Alliance Employee Review

1.0
Sep 19, 2012
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, may be a good job right out of high school or after getting your GED, but that is it.

Cons

Isolation, training is terrible and basically nonexistent. They want "experienced" insurance candidates, however, that doesn't mean they are ready to hit the ground running once hired. There is absolutely no room for advancement, there's nowhere to go? The only "bonus" program is completely unobtainnable in my agency and in many agencies. All the servicing involved- uploading accounts, cohering to your "workflow" is a waste of time and quite confusing. There's no one to turn to for help when needed because you're the only agent in the entire office- no one else is licensed. No reimbursement for gas when running errands on behalf of your job. No compensation for overtime- and it's an hourly position. The only time you may be able to "bonus" in a month is if you can get 5 memberships, which is impossible in a society that no longer sees the value of these costly memberships anyway. AAA is dying as a whole unless they can let the insurance production in big cities carry them into the future. If you're looking to take your experience to a different agency, find ones who will put in the time and effort to train you and make pipeline opportunities available. Look for agencies that allow time for outside networking events and won't hole you up in a corner of an isolated AAA branch.

Explore other reviews about AAA Club Alliance

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

The overlall Greta fit for employment

Cons

It takes a lot of work to get. Unit tge company

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AAA Club Alliance Response
2mo
Thank you for taking the time to share your feedback. It appears the location you selected is for California. Our organization does not operate in that region. AAA is made up of multiple independently operated regional clubs. To ensure your review reaches the correct AAA Club, please visit AAA.com and enter your ZIP code to identify your local club. This will help you find the appropriate Glassdoor or Indeed page for your experience.
2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunities to travel Good training and education Good coworkers and clientele

Cons

Low hourly rate with promises of monthly bonuses which were impossible goals to meet Frequently understaffed with constant interuptions from time wasting calls and walkins making workload unmanageable and not allowed to stay late or take work home Never closing for even a foot of snow Too many mandatory trainings and after hours and weekend client travel events to host Very stressful and disheartening managing. Personally was frequently listed as top 10 sale of the week for whole AAA club Alliance, built a high end repeat clientele booking 20-50k trips with preferred vendors but still wasn't enough to ever qualify for the bonus. More praise and bonuses given to employees who signed more people up for an AAA visa. In 30 years as a travel agent I never had that volume of sales but I was making $18.50/hr. Less money than 20 years previous and got $1.50 total raise after 6 years. Stayed longer than I should've because of awesome appreciative clientele that AAA makes impossible to take with you thanks to signing them all up with AAA CCs which got them $1000s in vouchers to apply.

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