Stressful-Goals Out of Reach. Too much workload on employees. Mass Exodus. Has become an awful place to work. - Retail Sales Associate AAA Club Alliance Employee Review

2.0
Jul 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Nice coworkers. Good time off.

Cons

Goals given are way out of reach. You feel like you are hounding members to buy products. Not the service company we used to be. All about the buck and the members see that. Demotivating. Workload is entirely too much-associates from front line up are exhausted and overworked-it’s relentless. Decisions made are by those way out of touch with front line. The work/life balance motto is a complete joke.

Explore other reviews about AAA Club Alliance

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

I Love My Job And try to make the best of it everyday thank you all for everything yall helped me achieve

Cons

Never give up and stand up for yourself and what you believe.

2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunities to travel Good training and education Good coworkers and clientele

Cons

Low hourly rate with promises of monthly bonuses which were impossible goals to meet Frequently understaffed with constant interuptions from time wasting calls and walkins making workload unmanageable and not allowed to stay late or take work home Never closing for even a foot of snow Too many mandatory trainings and after hours and weekend client travel events to host Very stressful and disheartening managing. Personally was frequently listed as top 10 sale of the week for whole AAA club Alliance, built a high end repeat clientele booking 20-50k trips with preferred vendors but still wasn't enough to ever qualify for the bonus. More praise and bonuses given to employees who signed more people up for an AAA visa. In 30 years as a travel agent I never had that volume of sales but I was making $18.50/hr. Less money than 20 years previous and got $1.50 total raise after 6 years. Stayed longer than I should've because of awesome appreciative clientele that AAA makes impossible to take with you thanks to signing them all up with AAA CCs which got them $1000s in vouchers to apply.

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