Accounting - Anonymous employee AAA Club Alliance Employee Review

1.0
Aug 8, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The employees really care about the company and its members --Middle Management is extremely talented and without them the company would collapse.

Cons

Senior Management only cares about how much money they can put in their pocket. They do not care about the employees nor the members. They make decisions based on what is best for them and not the organization.The CEO is like our President and lies and lies but because of his title he can get away with it.

Explore other reviews about AAA Club Alliance

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

The overlall Greta fit for employment

Cons

It takes a lot of work to get. Unit tge company

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AAA Club Alliance Response
2mo
Thank you for taking the time to share your feedback. It appears the location you selected is for California. Our organization does not operate in that region. AAA is made up of multiple independently operated regional clubs. To ensure your review reaches the correct AAA Club, please visit AAA.com and enter your ZIP code to identify your local club. This will help you find the appropriate Glassdoor or Indeed page for your experience.
2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunities to travel Good training and education Good coworkers and clientele

Cons

Low hourly rate with promises of monthly bonuses which were impossible goals to meet Frequently understaffed with constant interuptions from time wasting calls and walkins making workload unmanageable and not allowed to stay late or take work home Never closing for even a foot of snow Too many mandatory trainings and after hours and weekend client travel events to host Very stressful and disheartening managing. Personally was frequently listed as top 10 sale of the week for whole AAA club Alliance, built a high end repeat clientele booking 20-50k trips with preferred vendors but still wasn't enough to ever qualify for the bonus. More praise and bonuses given to employees who signed more people up for an AAA visa. In 30 years as a travel agent I never had that volume of sales but I was making $18.50/hr. Less money than 20 years previous and got $1.50 total raise after 6 years. Stayed longer than I should've because of awesome appreciative clientele that AAA makes impossible to take with you thanks to signing them all up with AAA CCs which got them $1000s in vouchers to apply.

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