If your black and looking for upward mobility in your career don't waist your time. - Accounting Clerk AAA Club Alliance Employee Review

1.0
Feb 27, 2014
Recommend
CEO approval
Business Outlook

Pros

The gym, longevity, and no overtime. Everybody is in and out like clock work. If its a good sales year they give Christmas in July bonuses.

Cons

If your sickly or have a sickly child don't bother. They are not compassionate to you taking more than your scheduled 5 PTO days a year. REGARDLESS of the reason. And half a days for appointments nope. The rule of thumb is to make this a condition of your employment when offered a job. They don't care they still throw it in your face come review time or want to move up. And P.S. I have worked for 4 other companies since them and had wonderful experience and support and never had the time off I took thrown in my face or used as a reason to hold me back from promotion. Which brings me to the awful way they treated black folks. They had a manager there that addressed them by boy or girl. My supervisor would always make these really sarcastic comments and put people down and just talk to folks so degrading. All except her pet. and the white girl I didn't realize was promoted to take my place while I was out on maternity leave. I started as an accounting clerk. My first job with my associates in accounting. The first year I was there I finished my Bachelors. With my one year experience I applied to an Accounting 1 position. I was brought into a conference with my supervisor and her manager and had this in writing to sign. I was told I had to wait because I have shown I don't have the maturity or right mentality to take on this role. 1 I applied for a job without asking my supervisor first. 2. My attendance 3. Because I asked the department secretary are we allowed to bring our own bread and bagels to use in the cafeteria toaster or only the ones you buy. Instead of asking my supervisor. I swear to God if they allowed your to scan and stuff and attach it I would cause that's how bad I am not lying its on AAA headlined paper. That's when I heard stories from a couple black folks that started 15, 20, 25 years ago with no experience no college started the same time as whites in low jobs like cashier. Just keep moving up and all there attempts were turned down so they just stop trying and was thankful they had a job. During the time I was there I watched one of the white girls from their era go from accountant 2, and then senior accountant while they were all clerks just like me.

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5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

The overlall Greta fit for employment

Cons

It takes a lot of work to get. Unit tge company

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AAA Club Alliance Response
2mo
Thank you for taking the time to share your feedback. It appears the location you selected is for California. Our organization does not operate in that region. AAA is made up of multiple independently operated regional clubs. To ensure your review reaches the correct AAA Club, please visit AAA.com and enter your ZIP code to identify your local club. This will help you find the appropriate Glassdoor or Indeed page for your experience.
2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunities to travel Good training and education Good coworkers and clientele

Cons

Low hourly rate with promises of monthly bonuses which were impossible goals to meet Frequently understaffed with constant interuptions from time wasting calls and walkins making workload unmanageable and not allowed to stay late or take work home Never closing for even a foot of snow Too many mandatory trainings and after hours and weekend client travel events to host Very stressful and disheartening managing. Personally was frequently listed as top 10 sale of the week for whole AAA club Alliance, built a high end repeat clientele booking 20-50k trips with preferred vendors but still wasn't enough to ever qualify for the bonus. More praise and bonuses given to employees who signed more people up for an AAA visa. In 30 years as a travel agent I never had that volume of sales but I was making $18.50/hr. Less money than 20 years previous and got $1.50 total raise after 6 years. Stayed longer than I should've because of awesome appreciative clientele that AAA makes impossible to take with you thanks to signing them all up with AAA CCs which got them $1000s in vouchers to apply.

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