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      AAA Club Alliance

      Engaged Employer

      AAA Club Alliance reviews

      Out of touch upper management - IT Technical Support Specialist AAA Club Alliance Employee Review

      2.0
      Mar 23, 2022
      It technical support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Still thinking. Give me a few....

      Cons

      Out of touch upper management. Doesn't walk their talk with company initiatives for diversity, appreciation, and advancement.

      avatar
      AAA Club Alliance Response
      4y
      We thank you for sharing your thoughts about your time at AAA. We are very sorry you didn't have a great experience during your time here, and it's true that working at AAA isn't for everyone. Change is constant in our business, and we value our Team Members and their insight. We are a little disappointed to hear your comments about how management was out of touch with their employees. Our compensation team regularly reviews salaries to remain competitive in the marketplace, even more so when considering total compensation. We now also have an Associate Experience Team that works to better understand our valued associates. If you would like to share any further information about your experience with us, please email us at ACAreviews@aaamidatlantic.com. All feedback will remain confidential and will be passed along to the appropriate business lines to help us influence positive change at AAA.

      Explore other reviews about AAA Club Alliance

      5.0
      Apr 27, 2026
      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The overlall Greta fit for employment

      Cons

      It takes a lot of work to get. Unit tge company

      avatar
      AAA Club Alliance Response
      2mo
      Thank you for taking the time to share your feedback. It appears the location you selected is for California. Our organization does not operate in that region. AAA is made up of multiple independently operated regional clubs. To ensure your review reaches the correct AAA Club, please visit AAA.com and enter your ZIP code to identify your local club. This will help you find the appropriate Glassdoor or Indeed page for your experience.
      2.0
      Jul 9, 2026
      Senior travel consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opportunities to travel Good training and education Good coworkers and clientele

      Cons

      Low hourly rate with promises of monthly bonuses which were impossible goals to meet Frequently understaffed with constant interuptions from time wasting calls and walkins making workload unmanageable and not allowed to stay late or take work home Never closing for even a foot of snow Too many mandatory trainings and after hours and weekend client travel events to host Very stressful and disheartening managing. Personally was frequently listed as top 10 sale of the week for whole AAA club Alliance, built a high end repeat clientele booking 20-50k trips with preferred vendors but still wasn't enough to ever qualify for the bonus. More praise and bonuses given to employees who signed more people up for an AAA visa. In 30 years as a travel agent I never had that volume of sales but I was making $18.50/hr. Less money than 20 years previous and got $1.50 total raise after 6 years. Stayed longer than I should've because of awesome appreciative clientele that AAA makes impossible to take with you thanks to signing them all up with AAA CCs which got them $1000s in vouchers to apply.

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