Vote with your feet, not technician friendly - Mechanic A AAA Club Alliance Employee Review

2.0
May 2, 2022
Recommend
CEO approval
Business Outlook

Pros

27 days paid vacay, approx. 6 percent matching 401k,.

Cons

Largest labor rate increase I have seen in my career, up over 40 dollars an hour to the 150 range. Small bonus incentive plan rolled out prior to the bump. Management hiding behind the incentive plan. Now advertising for senior techs at 4 or 5 dollars an hour more. Continually shrinking book times, continually rising parts mark up. They fired a third of their staff during covid, worked sick several times, it was *ahem* implied that i shouldnt get tested or I would have to miss 2 weeks of work. Repeatedly having to work bell to bell by myself covering the entire shop for 9 to 10 days. Management refusal to put lunch breaks in writing. Repeatedly having to fix comebacks for others and having to negotiate to get paid fairly for it. All the while managent team each had over 2 MONTHS off over the course of last year. Overlooking preferred techs "flat rating" flushes and easy work.

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AAA Club Alliance Response
4y
Thanks for taking the time to write a review. ACA associates are what matters and what continues to strengthen our organization. Policies and procedures are essential to the success of any organization and carefully developed over a period of time. They ensure compliance with laws and regulations, provide guidance for decision-making, and streamline internal processes. We encourage you, as an Associate, to speak to your manager, or your Human Resources advocate about your concerns with what has been going on. They are there to help you, and to ensure that your concerns are heard.

Explore other reviews about AAA Club Alliance

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

The overlall Greta fit for employment

Cons

It takes a lot of work to get. Unit tge company

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AAA Club Alliance Response
2mo
Thank you for taking the time to share your feedback. It appears the location you selected is for California. Our organization does not operate in that region. AAA is made up of multiple independently operated regional clubs. To ensure your review reaches the correct AAA Club, please visit AAA.com and enter your ZIP code to identify your local club. This will help you find the appropriate Glassdoor or Indeed page for your experience.
3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Cafe in building with nice view and seating.

Cons

Offers by retail management to train and help you grow weight unfulfilled. Colleague too competitive and would take highest paying leads leaving me with the grunt work. Also not properly addressed by management. Micromanaged like children. Commission and "bonus" structure very unattainable and unrealistic.

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