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      AAA Northeast

      Engaged Employer

      AAA Northeast reviews

      A joke after while - Customer Service Representative AAA Northeast Employee Review

      2.0
      Sep 11, 2022
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Changing schedules Over time Work from home Benefits are OK

      Cons

      Micromanage environment Pay is HORRIBLE for the daily nonsense Technical issues/ server crashes VERY OFTEN New rules every week Employees lie to customers on fees/up charges etc High call volume Everyone is on your back non stop Management don’t care about fair treatment U only matter if you are apart of management You do not get trained correctly based on your actual job description.

      avatar
      AAA Northeast Response
      3y
      Thank you for your review. We strive to offer a balance of competitive pay and industry-leading benefits as well as training programs to help our employees succeed. What you described does not align with our core values. Please email us at humanresources@aaanortheast.com so we can learn more.

      Explore other reviews about AAA Northeast

      5.0
      Jun 23, 2026
      Life insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      AAA provides strong opportunities for professional growth, and management is generally supportive of employee development. The team culture is collaborative, and colleagues are willing to help each other succeed.

      Cons

      The life insurance division is in a growth phase, which can create frequent changes.

      avatar
      AAA Northeast Response
      1w
      Thank you for your thoughtful feedback! We appreciate your flexibility as we continue to grow and refine the club to better support both our team and members.
      5.0
      Jun 23, 2026
      Branch manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      After working 25 years in retail it has been a breath of fresh air to work for a company that truly cares about its employees (at every level). -a true work life balance -amazing benifits (the cost of which have not gone up) -a company that encourages volunteer time (during the week, and pays you to do it)

      Cons

      -after 3 years I still don’t have ANY cons to working for AAA Northeast.

      avatar
      AAA Northeast Response
      1w
      Thank you for sharing such a positive experience and for your many years in the workforce. We’re proud to offer strong benefits, work-life balance, and opportunities to give back to the community, and it’s wonderful to see those efforts reflected in your experience. We appreciate all that you do and are grateful to have you on the team!
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