OKAY At Best - Insurance Customer Service Representative AAA Northeast Employee Review

3.0
Nov 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Great entry into the insurance industry.

Cons

Lots of work, not enough pay. Draining customers and lots of micromanaging.

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AAA Northeast Response
2y
Thank you for sharing your experience working at AAA Northeast. We appreciate the fact that our insurance representative positions provide an excellent opportunity to gain an understanding of the insurance industry. While we may have fallen short of your expectations, we would like to thank you for taking the time to share your experience with us.

Explore other reviews about AAA Northeast

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work culture and awesome benefits! Best employee focused organization!! Authentic and humble CEO!!!

Cons

None that comes to mind.

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

After working 25 years in retail it has been a breath of fresh air to work for a company that truly cares about its employees (at every level). -a true work life balance -amazing benifits (the cost of which have not gone up) -a company that encourages volunteer time (during the week, and pays you to do it)

Cons

-after 3 years I still don’t have ANY cons to working for AAA Northeast.

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AAA Northeast Response
6d
Thank you for sharing such a positive experience and for your many years in the workforce. We’re proud to offer strong benefits, work-life balance, and opportunities to give back to the community, and it’s wonderful to see those efforts reflected in your experience. We appreciate all that you do and are grateful to have you on the team!
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