Don’t do it - MEMBER SERVICES Counselor AAA Northeast Employee Review

1.0
Aug 2, 2024
Recommend
CEO approval
Business Outlook

Pros

I can’t really think of any pros except they allow working from home, at which time you become a prisoner within your own home.

Cons

Micromanaging (yes you need to message them if you need to use the bathroom in your own home before you can), no support, terrible HR administration, out of pocket costs for benefits are high, they do not practice what they preach in their training videos - you cannot go to the supervisor for grievances on bullying and cliques - they do not care., training was terribly handled, information was taught incorrectly, if at all. Overall, not a good company due to their internal mishaps and the egos of management team.

avatar
AAA Northeast Response
1y
Thank you for sharing your feedback. We are sorry to hear about your experience at AAA Northeast. We take all feedback seriously as we strive to create a positive and supportive work environment for all. We would like to learn more about your experience and the comments you have shared. Please email us at humanresources@aaanortheast.com so we can learn more. Thank you

Explore other reviews about AAA Northeast

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

AAA provides strong opportunities for professional growth, and management is generally supportive of employee development. The team culture is collaborative, and colleagues are willing to help each other succeed.

Cons

The life insurance division is in a growth phase, which can create frequent changes.

avatar
AAA Northeast Response
6d
Thank you for your thoughtful feedback! We appreciate your flexibility as we continue to grow and refine the club to better support both our team and members.
5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

After working 25 years in retail it has been a breath of fresh air to work for a company that truly cares about its employees (at every level). -a true work life balance -amazing benifits (the cost of which have not gone up) -a company that encourages volunteer time (during the week, and pays you to do it)

Cons

-after 3 years I still don’t have ANY cons to working for AAA Northeast.

avatar
AAA Northeast Response
5d
Thank you for sharing such a positive experience and for your many years in the workforce. We’re proud to offer strong benefits, work-life balance, and opportunities to give back to the community, and it’s wonderful to see those efforts reflected in your experience. We appreciate all that you do and are grateful to have you on the team!
See reviews by: Helpful|Rating|Date|All