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AAA The Auto Club Group

Engaged Employer

Valuable experience but slow advancement and high pressure - Branch Specialist I AAA The Auto Club Group Employee Review

4.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Customer Service Experience Interpersonal dynamics experience Sales experience Multiple software and platform tools

Cons

Manage duties/responsibilities and a busy environment (customer-facing) Meet or exceed the required goals for bonuses Room for advancement or growth is contingent upon meeting/exceeding goals Room for growth or advancement is a slower process with fewer openings

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AAA The Auto Club Group Response
1mo
Thank you for taking your time to write a review! I see you are located in California, which we, AAA the Auto Club Group unfortunately do not hire or work within. Your experience is based on another AAA Club under the AAA National brand.

Explore other reviews about AAA The Auto Club Group

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay. Great colleagues. Opportunities to travel. Good training.

Cons

Have to work some Saturdays

3.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Stable but has its issues.

Cons

Service work your not trained for. No renewals commission No real systems that keep agents from stealing policies.

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