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AAA The Auto Club Group

Engaged Employer

For Some Working from Home is a Welcome Break from the constant Culture - Support AAA The Auto Club Group Employee Review

2.0
May 29, 2020
Recommend
CEO approval
Business Outlook

Pros

Large well known company capable of some great Positive Things!

Cons

Still not a good culture for minorities to be being given equal consideration to move up. Held back on a constant basis most of the times without reason, just because this is the way it is done. And do not question or more troubles are surely ahead. Even with the new system and more than normal job postings, still the minorities having it tough if they reach for more than the call center environment. The older 50 is not included in the corporations future plans, they are just place holders and they are of aware of the treatment. It is embarrassing. Too many stipulations to be treated with consideration. Most just take the early retirement and try elsewhere. And this has nothing to do with lacking proper education and work background for these groups, Just a cavalier attitude of the way things are done. " Like it or leave it" Be happy to be employed and dont make trouble....

Explore other reviews about AAA The Auto Club Group

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay. Great colleagues. Opportunities to travel. Good training.

Cons

Have to work some Saturdays

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Yearly bonus, small stipend for working from home for internet, Celebrate As One Points rewarded to use to purchase products, HSA/FSA.

Cons

Micromanaging to the point where you become hyper aware and race to get the numbers according to flawed metrics. It's very demoralizing. Role out of new systems and processes that cause too many issues the hinder a smooth work day, but you're still expected to complete a certain amount of tasks. A back office Admin function does not need call center type metrics.

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AAA The Auto Club Group Response
1w
Thank you for taking the time to provide us with a review. We greatly appreciate and value your feedback as a former employee. If you’d like to provide additional feedback on your experience or discuss further, please feel free to reach out to us at TalentAcquisition@acg.aaa.com. We look forward to hearing from you!
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