Does AAA The Auto Club Group pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA The Auto Club Group employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at AAA The Auto Club Group. This rating has been stable over the past 12 months.

How satisfied are employees working at AAA The Auto Club Group?

43% of AAA The Auto Club Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA The Auto Club Group 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at AAA The Auto Club Group?

Insurance Agent (82) , Customer Service Representative (42) , Insurance Sales Agent (36) , Licensed Insurance Agent (32) , Manager (24) , Travel Agent (21) , Dispatcher (17) , Member Representative (13) , Member Service Representative (13) , Sales Associate (12) , Claims Adjuster (11) , Customer Service Representative (CSR) (11) , Sales (11) , Travel Consultant (11) , Claims Representative (10)

What are the pros of working at AAA The Auto Club Group according to real employee reviews?

"Benefits start after 30 days and they are actually good and affordable." ((in 123 reviews)); "Good pay and progression etc" ((in 82 reviews)); "I met some great people at Auto Club South and they really tried to establish a family atmosphere." ((in 41 reviews)); "Good work life balance professional" ((in 31 reviews)); "Benefits Big company Very friendly Work from home" ((in 26 reviews))

What are the cons of working at AAA The Auto Club Group according to real employee reviews?

"Direct managers have no control over what happens in their offices." ((in 25 reviews)); "Bad Upper Management in Michigan is ruining this company" ((in 21 reviews)); "Everyday you got punished, and bullied by directors, and supervisors." ((in 17 reviews)); "Low salary compared to documented competition." ((in 16 reviews)); "Do not care about employees at all." ((in 11 reviews))

What are employees saying about AAA The Auto Club Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AAA The Auto Club Group layoffs and their outlook for job security at AAA The Auto Club Group in 2026.

What are the top reviewed AAA The Auto Club Group locations?

Dearborn , Tampa , Denver , Charlotte , Detroit , Grand Rapids , Heathrow , Atlanta , Orlando , Costa Mesa , Omaha , Nashville , Chicago , Saint Louis , Los Angeles , Aurora , Coppell , Raleigh , Knoxville , Pittsburgh , Lake Mary , Saint Petersburg , Greensboro , Burnsville , Colorado Springs , Miami , Madison , Milwaukee , Warren , Fort Myers

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AAA The Auto Club Group

AAA The Auto Club Group reviews

Confusing pay plan - Insurance Agent AAA The Auto Club Group Employee Review

2.0

Dec 5, 2020

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

Good brand name,good benefits,some remote work.

Cons

Their new pay structure is dubious at best.Your commissions are tier based.P and C agents are expected to send life leads to life agents and they must sell a minimum before you receive your full commissions on the p and c sales you've already made!!

AAA The Auto Club Group Response

Thank you for providing your genuine review. We appreciate your many years of service and value your feedback about the pros of our work environment and what areas there are opportunities for growth. If you have any recommendations on how we can improve the process areas of training or management, please feel free to email HRFeedback@aaamichigan.com.

Explore other reviews about AAA The Auto Club Group

5.0

Jul 20, 2026

Travel advisor

Recommend

CEO approval

Business Outlook

Pros

Good pay. Great colleagues. Opportunities to travel. Good training.

Cons

Have to work some Saturdays

3.0

Jul 9, 2026

Travel support associate

Recommend

CEO approval

Business Outlook

Pros

Yearly bonus, small stipend for working from home for internet, Celebrate As One Points rewarded to use to purchase products, HSA/FSA.

Cons

Micromanaging to the point where you become hyper aware and race to get the numbers according to flawed metrics. It's very demoralizing. Role out of new systems and processes that cause too many issues the hinder a smooth work day, but you're still expected to complete a certain amount of tasks. A back office Admin function does not need call center type metrics.

AAA The Auto Club Group Response

Thank you for taking the time to provide us with a review. We greatly appreciate and value your feedback as a former employee. If you’d like to provide additional feedback on your experience or discuss further, please feel free to reach out to us at TalentAcquisition@acg.aaa.com. We look forward to hearing from you!

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Jobs at AAA The Auto Club Group

Insurance Agent --TRAINING PROVIDED!!!

Fort Lauderdale, FL

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Insurance Sales Agent - Melbourne, FL

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Field Insurance Agent I

AAA The Auto Club Group reviews FAQs

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AAA The Auto Club Group

Confusing pay plan - Insurance Agent AAA The Auto Club Group Employee Review

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