Misguided - Inside Sales Representative AAPC Employee Review

2.0
Dec 13, 2016
Recommend
CEO approval
Business Outlook

Pros

The secretary and HR assistant try so hard to provide fun lunches, games and contests to make going to work bearable. There is free lunch every day and soda machine. There is a gym and a shower equipped with clean towels.

Cons

Management. From the top down it's not about care for employees or even customers. It's all about profit. There are unrealistic goals set, so much that people are quiting due to the pressure. The atmosphere is so tense there are employees looking for anything else to get out of the toxic environment. Our systems are unreliable and project zero professionalism. With the computer systems, Web site and phones down at least once a week it's hard to take pride in your company. AAPC does not compensate me for my cell phone, asking me to forward calls to my cell phone is unacceptable. There should be a contingency plan, especially for those employees that are commission based.

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AAPC Response
9y
Thank you for sharing your experience at AAPC. We wish your time with us was more positive. However, your comments will help us connect better with employees and shape how we communicate internally in the future. We are happy to say that we've put our technology challenges behind us. Since your time at AAPC we've created a more reliable infrastructure which has prevented outages. The biggest challenge AAPC has faced is our exponential growth in a short period of time. Legacy systems continue to be updated and new technologies are being developed. It hasn't happened over night, but we believe we've made the right improvements. Again, thank you for your comments and we wish you the best in your future endeavors.

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