Short-sighted Compensation - Customer Service AAPC Employee Review

2.0
Apr 7, 2019
Recommend
CEO approval
Business Outlook

Pros

Decent PTO. Nice co-workers. Free soup.

Cons

Stop trying to improve margins by taking away commissions or getting customer service to sell without paying us sales team commissions. Very short-sighted, which is why best sales reps will continue to leave.

Explore other reviews about AAPC

5.0
Feb 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility Room to grow and gain knowledge Input is listened to

Cons

Remote can be isolating, but team keeps in regular contact

1.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

AI and India is closing all positions. No work for you! You get to train your replacement.

Cons

If you get a job expect that to be your pay for YEARS to come. They don’t keep up with inflation or give raises. Just layoff more and give you the work.

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