Ruthlessly blood thirsty back stabbing heartless butt kissers with no ethics will flourish in this company. - OUTSIDE SALES ABC Supply Co. Employee Review

1.0
Jul 21, 2009
Recommend
CEO approval
Business Outlook

Pros

If you are an operations person then Bradco is your place to be. Accountants and bean counters have a bright future at this company. If you are sales driven and committed to top level service, look elsewhere.

Cons

They have a culture that promotes an "everyone for themself" attitude. There is absolutely zero teamwork anywhere at any branch in the company. That is to say that branches will help each other only to avoid getting thrown under the bus, but the culture to work together for mututal success doesn't exist. Pricing is determined by the managers. Salespeople have little flexibility in quoting prices and they do not have access to costs. Quite often you will quote a customer a price in order to get the order and the manager will raise the price when the order gets entered. They will only issue a credit if the customer catches the difference. The inside people don't work with the outside people at all - in fact, they work against them in order to screw the outside salesperson out of commissions or commissionable sales. Management is all too happy to open and service accounts as house accounts instead of passing the lead off to the outside salesman so that the maximum benefit can be enjoyed by the company. The company has a single transaction-based view on sales. If a customer gives you an order that is very large and delievered today to a jobsite that is 30-40 miles away and they find that they run short in order to finish, Bradco will virtually refuse to take out the remaining material if it is a small quantity. They screw with the sales people's quotas in order to cheat them out of commissions. Mine was adjusted three times within the same sales year. They will take accounts away from you without notice. None of the managers in my entire region came from the sales side of the business. They all came from operations. That means that they were the best in the industry at squeezing a nickle until it bled, but they would not do all that it took in order to resolve customer complaints and earn/maintain business. Two people in my branch were promoted to branch manager that came into the job with only three years of experience each! Both came to the company with zero previous industry exprience. They refuse to stock any products whatsoever that are anything but huge sellers. Because of that, customers often had to go to competitors in order to complete an order. They do one thing and one thing only - sell roofing. Don't even think about trying to buy any other product from them because they have no expertise with anything else, and they have no desire to sell anything else. Don't expect to have any kind of personal life if you work sales for Bradco. The managers and middle managers will begin calling at 5am and your phone will ring until 8-9pm when your email will then blow up with more messages. And you better take the call or return it promptly! They bog sales people down with an endless litany of requirements of sales call reports, weekly accomplishments, monthly activity reports (which are a joke. they tell you to list any problems or grievances on them, but when you do - you incur the wrath because you made someone up the chain look bad.), target lists, bi-yearly budget reviews, mandatory vendor ride-alongs at least two per month, required new accounts to be opened each month, target lists with follow up emails on how you made out with each target (10 per month), and there's a lot more but I'll stop at this. Salesmen don't have designated territories. They use the shotgun method so because of this, you can spent a lot of time persuing a prospect only to find that one of your wonderful counterparts is already calling on them. Or, you can go in the system and find that an account who you may know who isn't buying from Bradco - and hasn't for several years, but you're not allowed to call on him - if their salesman is a part of the "inner circle". Don't bother setting up cash accounts for your customers who prefer to not open a credit account. The inside sales people will not take the time to enter the sale under the cash account so it can be properly credited to your sales plan. Do not get sick or have a death in the family and expect the courtesy of a card or flowers. Those things cost money and Bradco can't afford to spend money on anything as frivolous as that. Don't expect any loyalty from the company at all. At a moments notice you can be gone, and you'll be dismissed without notice or severance. It is easily the most heartless, blood thirsty company I've ever worked for.

Explore other reviews about ABC Supply Co.

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great opportunity for temporary work or getting your foot in the door

Cons

Very difficult job. Just know what you're getting yourself into - it's a construction warehouse

1.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

None during my time there.

Cons

Drivers Beware. Misleading job expectations: Hired as a boom driver, but expected to perform multiple roles. The common phrase used is “everyone does everything,” which means you are also functioning as a warehouse worker. They won't disclose that. Warehouse responsibilities: Drivers are expected to pick and prepare their own orders, including pulling and wrapping materials before deliveries. Physical labor beyond job scope: Boom drivers are required to manually deliver heavy items such as doors, windows, and cabinets into homes, rather than using equipment as advertised. You will carry items into homes. Equipment expectations: Required to operate multiple types of trucks (boom, box truck, semi, moffett), often switching throughout the day. NO SET SCHEDULE. Disorganized workflow: No structured daily plan—only the first stop is known. Orders are frequently not ready, resulting in repeated trips back to the warehouse and significant downtime loading your own truck. Poor communication: Lack of coordination between management and staff; expectations and instructions are often unclear. Inadequate training: Very limited hands-on boom training Sent for NCCCO certification after only two weeks on the job. Unrealistic expectations to pass with minimal experience Onboarding issues: Disorganized process with little support for new hires Timekeeping errors: Hours were inaccurately recorded and required correction Management concerns: Unprofessional communication from branch management Reimbursement issues: Initial resistance to paying mileage and tolls despite prior agreement Boom Drivers Beware this review is specific to the Tinton Falls, NJ branch. Other locations may operate differently. However, frequent hiring for boom driver roles—especially during peak season—raises concerns about high turnover.

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