Employee and customer focused - AR Specialist ABC Supply Co. Employee Review

Nice company and good colleagues

Nothing bad to show yet

None during my time there.

Drivers Beware. Misleading job expectations: Hired as a boom driver, but expected to perform multiple roles. The common phrase used is “everyone does everything,” which means you are also functioning as a warehouse worker. They won't disclose that. Warehouse responsibilities: Drivers are expected to pick and prepare their own orders, including pulling and wrapping materials before deliveries. Physical labor beyond job scope: Boom drivers are required to manually deliver heavy items such as doors, windows, and cabinets into homes, rather than using equipment as advertised. You will carry items into homes. Equipment expectations: Required to operate multiple types of trucks (boom, box truck, semi, moffett), often switching throughout the day. NO SET SCHEDULE. Disorganized workflow: No structured daily plan—only the first stop is known. Orders are frequently not ready, resulting in repeated trips back to the warehouse and significant downtime loading your own truck. Poor communication: Lack of coordination between management and staff; expectations and instructions are often unclear. Inadequate training: Very limited hands-on boom training Sent for NCCCO certification after only two weeks on the job. Unrealistic expectations to pass with minimal experience Onboarding issues: Disorganized process with little support for new hires Timekeeping errors: Hours were inaccurately recorded and required correction Management concerns: Unprofessional communication from branch management Reimbursement issues: Initial resistance to paying mileage and tolls despite prior agreement Boom Drivers Beware this review is specific to the Tinton Falls, NJ branch. Other locations may operate differently. However, frequent hiring for boom driver roles—especially during peak season—raises concerns about high turnover.