Horrible Experience. They tried to pay me less than the federal minimum wage. - Cleaner ABM Industries Employee Review

1.0
Dec 28, 2020
Recommend
CEO approval
Business Outlook

Pros

If you are desperate it's better than absolutely nothing.

Cons

ABM does not care about its workers at all. Especially its poor black and brown employees. ABM tried to pay me LESS than the Federal minimum wage and only agreed to pay me what it owed me after I threatened to file a wage complaint. Im still waiting on the check. I may have to take them to court. My hourly rate was $10 an hour. In training we were told the toll tickets we incurred while traveling to American Airlines to have our testing, fingerprinting and badges made would be covered by ABM. I left the ABM facility, while still on the clock, and drove out to DFW Airport / American Airlines office to get the badge and fingerprints completed. I had to drive through the toll. I remembered I had not gotten the ticket stamped. ABM refused to cover the toll. They tried to push the cost to me. Evidently they have a policy of pushing the toll Costs incurred by new hires back on to new hires even when we were on the clock when we recieved the toll and were traveling for a company function at the company request. I reached out to ABM managers and execs repeatedly and they were very dismissive of me. I was also told by a few managers and HR personnel I would not be paid for the toll. The toll ticket increased to $19.00 and they still refused to pay it. After I notified them I would file a wage complaint with the DOL (Department of Labor) office for a reduction in my wages due to my having to pay their expense they agreed to pay me but i am still waiting on the check. Per the U.S. Department of labor it is illegal to push the toll charges onto workers when it number one is the responsibility of the company and number 2 it drops the pay of the worker to below the federal minimum wage. In addition to having to fight for ny fair wage, the drive to the airport, searching for parking in their garage and walking through that concrete garage in sweltering heat or freezing cold, up flights of stairs, across roads with traffic and through the airport to start the shift (for $10.00 an hour is way way to low.) Its very exhausting. And they demand you rush cleaning on those planes too. They require you to clean so many planes per night from top to bottom, front to back. They require you to clean inside the overhead cabins and within the seats and seat pockets and underneath the seats. That's a lot of bending and standing and twisting and to be rushing through the night.

Explore other reviews about ABM Industries

5.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team and culture. People oriented.

Cons

Minimum 4 days in office

2.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people who don’t INTEND to cause harm. The company tries to do right by its frontline team members.

Cons

Everybody wants to outwork their co-workers to prove they should stay with the company. The company’s focus is completely muddled and confusing—when I was interviewed and hired, we were focused on facilities services. How did we end up with 98% of our focus on semiconductors, AI, and Data Centers? Eight months into my first year in the job, they did company-wide layoffs, increased our in-office days from 3 to 4, and gave me another person’s job (which I was barely trained for). For the next 7 months, the job became agonizing and torturous. I was expected to act as a director or executive, while being paid the salary and given the permission and ability of the lowest-paid on the team (which is what I was hired to be). The company has shady ways of getting rid of people and expecting everyone to act as if nothing happened. The culture has completely changed, as DEI is not the focus anymore, and it has become increasingly apparent. Finally, always remember, that for ABM, company margins are more important than the talent and people you hire!

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