Pros
IT was a place I enjoyed going to in the morning. I was handed projects and allowed to complete them as best I could. I felt a part of something bigger, supporting staff, administration, faculty and students. I felt the objective was to provide a service all could trust and find beneficial.
Cons
Things change. We all have the option of putting up or shutting up. When you rely on a job for a living, to have it jacked around with is a scary thing. Upper management could swing like a pendulum: One moment you are overwhelmed, next you find you responsibilities usurped by someone that doesn't know how to work with others and do things in a unilateral and arbitrary way without consulting others. This tendency does nothing but alienate co-workers and as a result projects have no backup and many times are incomplete. As a result, the department gets a bad rap because no one knows why things aren't getting done.