IS Leadership Is Second To None - Senior User Experience Designer ACE Cash Express Employee Review

5.0
Apr 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Look, I’ve had many jobs over my career, but ACE was and is the biggest highlight of my career. While I was only there for under a year, in that short time I saw my boss receive a promotion (and several others in different departments) and a complete culture shift to having a focus on truly rolling out realistic deliverables that really served the customer first. Had I not received an opportunity of a lifetime, I would still be there. James Breen, my direct manager is one of the top humans I’ve ever met. He empowers you to do your job that you were hired for. No ego, true inclusivity in the design process and zero drama. Which in itself deserves an award. Axel, my boss’s boss is also a stand up guy and went out of his way to accommodate my Onboarding requests. And last but not least, Jason, the VP Of IS is such a man of character. I was able to participate in what they called fun club and he was willing to dress as a pink fairy with a tutu as a prize to the winning team. You cannot ask for better leadership, work environment or quality of people. If you get the chance to work at ACE don’t mess around and jump at the opportunity. Seriously, I was a bit hesitant at first due to the industry, however ACE single handedly help revive my passion and my career. While I can’t speak for other departments, I can speak to HR. In my time there I worked with Justin Yow (recruiter) who is a super nice guy, Susan Wells who single handedly implemented gas delivery as an employee perk (ps I miss this perk) and even helped the security guard when she lost her mother. Phenomenal people with a focus on the right people and customers.

Cons

There really weren’t any. Just had a once in a lifetime opportunity otherwise I would still be there. Truly a great place.

Explore other reviews about ACE Cash Express

5.0
Aug 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Meet great ppl. Leadership is awesome.

Cons

Can’t go outside for a break. Stuck inside the office for 10 hours.

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ACE Cash Express Response
10mo
Thank you for your kind words! We’re happy to hear that you’ve had a positive experience with us. We strive to provide a supportive and rewarding work environment for our team members. We appreciate your dedication and contributions, and we’re glad to have you as part of our team. Wishing you continued success!
4.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Always able to get hours, only a few people staffed so not a lot of office politics. Great pay and good benefits

Cons

Not much growth opportunity, and advancement would definitely require relocating if the opportunity ever came. Constant change in bonus and incentive requirements making it difficult to reach goals.

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ACE Cash Express Response
1mo
Thank you for your feedback. We appreciate your role in our team's continued growth and success. We’re sorry the position didn't work out for you long-term, but we wish you all the best in the future.
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