Good company - District Sales Manager ADP Employee Review

Excellent training and networking opportunities. When I was there, my building built a bank and had a medical center for employees plus family members. It made it easy to get appointments done for personal things like immunizations and banking needs. And they didn’t ding you if you made a medical appointment with the on site doctor/nurse, so you could get back to work right after your appointment.

Some departments needed to show more accountability. In other words, don’t try to sell a product/service if you don’t really know if the company is able to do it. Making sales it’s important, but keeping your promise is also necessary. And I disliked having clients who were promised the moons and stars by sales reps, just to be told the truth about what they really paid for. Thankfully with our training we were able to keep some of the clients but others wanted to leave.

Resume Gold! Having the name on your resume opens doors because people know you can survive a high-volume, high-complexity environment. That’s where the benefits end.

Pay: It’s a joke. They expect specialized, expert-level work and deep tax knowledge for a base salary that is way below the market. They use the big name as an excuse to underpay you. Work/Life Balance: You are never truly off. To hit the impossible quotas, people are forced to work off the clock just to keep up. Management knows this is the only way the work gets done, but they look the other way so they don't have to address the workload. Management: They are manipulative and not leaders. Instead of helping with the workload, they use moving goalposts and vague promises of growth to keep you running. There is no advocacy for employees. Make sure to get everything in writing. Some get amnesia. Quantity over Quality: It’s a sweatshop for data. You’re forced to rush through complex setups just to hit a Go-Live count to appease Sales. Accuracy is key, but it often takes a backseat to volume, which is a nightmare for anyone who cares about doing the job right. No Room to Grow: There is no real way to move up. ADP is a lateral move company, and that’s only if your management doesn’t stand in your way and prevent you from leaving for another internal team.