Corporate Chaos - Anonymous employee ADP Employee Review

1.0
Aug 29, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the people I worked with there are absolutely fantastic. It's difficult to see such hard workers being ground to dust though.

Cons

Senior management is incredibly distant from workforce (barring a married director having the most blatant affair with a subordinate - I am gobsmacked to hear it's still going on!). I had the unfortunate experience of having a narcissistic sycophant for a manager but not to worry, the middle managers are not all like that. The (good) middle managers are just as frustrated as the employees. Managers are trained not to question and to only give out "positive" messages for whatever new American workplace trending schlock is imposed - these trends used to change every 3 months or so and in the build up to the employee engagement survey, the poor sods (managers) would need to clap hands and tap feet for "company fun days" or "an ice cream. If you are a hard worker, you will be worked into the ground with little recognition. I'd see the same people with me working early in the mornings into late at night. Sure, you can get promoted however promotion is based on 5% increase based on your previous role's salary. I later realised I was earning around 35% less than my peers. Also, there is a lot of restructuring, redundancies (really badly managed redundancies recently I'm told), emphasis on offshoring, an expenses freeze that has stretched into years, and I hear it's unlikely there'll be a bonus (again) this year. My advice to any prospective employees... If you value your sanity, work life balance, and your soul, do NOT work at ADP Chertsey!

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Pros

great company to work for and even better people

Cons

partner with the field so there is high turnover which leads to yearly territory shifts

2.0
Jun 15, 2026
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Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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ADP Response
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