Inside Sales Rep - Inside Sales Representative ADP Employee Review

2.0
Sep 5, 2016
Recommend
CEO approval
Business Outlook

Pros

-great entry level pay for first job out of college - decent benefits from what i hear - incentives (P-club trip, prizes,) - awesome co-workers, the inside sales groups are young so it's easy to connect with people. This can also be a con because you realize most people move on to other things.

Cons

- Nature of the job. Only cold-calling, "smile and dial" you're just trying to reach as many decision makers as possible hoping someone bites. Easy to burn out. - Unethical, I was told by a VP to upgrade someone's payroll bundle for a feature they were already paying for but just weren't aware of - ADP is known as a payroll company for a reason, that's what they do best. If your role involves trying to sell other ADP products and services it's very difficult because they're not any better than other products in the market. - adp exhausts their clients, you'll call clients and try to sell them a product they were pitched yesterday from another rep. - management promotes a kool-aid type culture, you'll notice this from some of your co-workers who go into leadership. - management is friendly at first glance, If your team's numbers start slipping though watch out. - The management group is very unprofessional and rude when you decide to resign. If you're a good employee and rep they want to keep you and they'll try to work with you, once they realize your mind is made up their attitude completely changes and they take it VERY personally. They try to make you feel like an idiot for moving on to something else and once the conversation is over you clean up your desk and leave immediately while being escorted to the door. - They expect to be given a 2 week notice but don't honor it, I was told to leave after my exit interview and so were the others that quit before me. - High Turnover. All reps in my role want to quit

Explore other reviews about ADP

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Employees can dress in normal day to day clothing as long as it is tactful, events all month on-site such as the Farmers market . Hybrid work schedule: 3 days in office and 2 days remote Self-service coffee and cappuccino bat and beautiful break and recharge rooms.

Cons

None at all. I love my job.

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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ADP Response
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Thank you for sharing your insights on your contractor experience at ADP. We value your feedback.
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