Pros
ADP has the idea for a great PEO program in place with their TotalSource product. They also offer great benefits.
Cons
Two problems that stand out are operational execution and sales managers that are too busy trying to make a name for themselves versus understanding what assistance their sales people really need from them to sell the product. ADP has been payroll-centric for so long, it seems management knows of no other way to groom their sales force other than trying to make them all clones to the latest and greatest mid-level/senior level managements liking. Management turns over so often and new ideas on how to sell come out every week. As sales reps we actually counted and realized that 3 out of the 5 working days of the week were spent on BS corporate training and other initiatives that had little to do with our day-to-day sales. Managers were not taught how to work with different types of sales reps and management came mostly from highly successful sales people who had little to no true leadership characteristics. ADP probably has close to 100% turnover of sales positions in all divisions year over year and the sad part about it is no one seems to care or ask why.