Good and bad but mostly the latter... - Anonymous employee ADP Employee Review

2.0
Jul 30, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast paced and competitive. Plenty of opportunity to grow if you're successful. Basic Sales Training is very good. Peer to peer relationships are generally very positive.

Cons

Unfortunately a fear based culture both internally with it's employees and externally with competitors, customers and prospective customers. In my decade and a half working there I was always successful which minimized my exposure to the intimidation and fear tactics that exist but I saw the result on peers and felt it myself at times. I routinely saw peers instructed to act unethically or intimidated. Not all leaders acted in this fashion but many, many of them did. In retrospect, I'm ashamed that I never spoke up but I felt it would have fallen on deaf ears and would have reflected poorly on me. Initially I was excited by the fast pace, hyper-competitive culture but as time went on it was clear that my values were not the values of the company. Rather than leave (which I should have) I chose to simply operate based on my own values and ignore the pressures to change. I've always wanted to write a review but didnt because of fear of retaliation. Now that I am several years removed I see that nothing has changed and frankly I'm shocked by what I continue to hear from my old peers that still work there or hear how my old peers have been treated when they leave. "Your either with us or against us" "do whatever it takes to win" "revenue growth above all" are quotes that epitomize the culture.

avatar
ADP Response
6y
Hello and thank you for providing your insight into your experience working for ADP. We value the time that you spent with us and are sorry to hear about this disappointing experience. We are committed to conducting business with the highest ethical standards and would welcome the opportunity to learn more. If you would like to share additional information so that we can look into it, please contact our Associate Relations team at hr.associate.relations@adp.com

Explore other reviews about ADP

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

* work culture * work life balance * hybrid schedule

Cons

* annual raises * most hires are by referral

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

avatar
ADP Response
3w
Thank you for sharing your insights on your contractor experience at ADP. We value your feedback.
See reviews by: Helpful|Rating|Date|All