Not as advertised - Major Accounts District Manager ADP Employee Review

2.0
Jan 2, 2020
Recommend
CEO approval
Business Outlook

Pros

In major accounts, successful reps do have the ability to make a very good income.

Cons

Very old school culture that does not practice what it preaches to clients regarding employee engagement. Reps would loose 8-10hrs per week due to mandatory internal meetings. The constant meetings were not adding any value and reps had to make up this lost time after hours if you wanted to be successful. You are expected to work in an office that is a constant distraction. The culture is so old school even down to leadership wearing suits to the office everyday even if they are not visiting any customers. While your competition is only focused on beating ADP, you will spend a lot of time and energy competing internally with other reps battling for leads and over the same accounts. This creates a strange culture where reps don't want to collaborate and share ideas because your own teammate may take one of your accounts. The only reps that are successful have years of experience with internal and external relationships built so leads get funneled to them.

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ADP Response
6y
Thank you for the honest insights and assessment regarding your time with ADP. We appreciate you taking the time to invest in writing this review, and we value your opinions. Your experience and review help us to improve our overall processes and role-specific experiences for associates.

Explore other reviews about ADP

5.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good opportunity and work environment

Cons

Sales process can be out of your hands at times

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ADP Response
2mo
Thank you for the great rating and for sharing your ADP experience with us on Glassdoor.
2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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ADP Response
3w
Thank you for sharing your insights on your contractor experience at ADP. We value your feedback.
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