Benefits are pretty weak for how expensive they are. If you apply at the Tucson location and are under 30 years old you’ll work in (SBS) small business sales division, if you’re older than 30 you’ll be downstairs with Majors and Nationals divisions. 3 year vesting period on 401k match. You will not be a top performer here without compromising your ethics. Within SBS you’ll either be on an outbound team or an inbound team. If you’re in outbound you’ll hear many of the reps around you tricking clients calling to “update” their account when really they’re paying for HR services they don’t know they have or telling clients to sign up then cancel so they get sales credit. Inbound is no better, you receive leads from customer service on a round robin queue, but many reps will establish relationships with service reps so they’ll send leads directly to them, going so far as to Venmo reps under the table for their leads. Management is aware of both of these issues but fails to do anything about it. You will have a meeting with your team every morning and the whole office meets once a week, these meetings are to go over numbers and shoutout whoever cheated the most the week prior. No sales coaching takes place in this building, the only coaching that will be given is “dial more.” All the managers are 30ish and were promoted because they did well in a sales role, not because they understand how to manage people. They have a leadership development program which is basically the carrot they dangle to keep people from quitting. The leadership development program is really just there to boost retention because they struggle with high turnover and LDP makes people hang around because they have a 1 in 100 chance of getting promoted.
