Was a dream at first, than turned into a nightmare - Implementation Specialist - Payroll ADP Employee Review

1.0
Aug 26, 2020
Recommend
CEO approval
Business Outlook

Pros

Option to work remotely during Covid Gym and cafeteria on office location Great 11 Week training program to prep you for your job The work itself is enjoyable Potential bonuses (depending on department performance) It COULD offer you a great work life balance (see cons and comments for reasons on my phrasing)

Cons

They do not give you a workload that can be done in a 40 hour work week Discouraged OT during Covid, but expected you to complete all your work within a 40 hour work week. You may think the 40K they are offering you is great, until you hear that a few years back, the tenure employees (Earning an average of 50k for the work) were given forced retirement. They hired in a brand new, younger workforce at A LOT less of a salary (40k). Just keep that in mind Because of the workload, it may require some employees to work off the clock. The company plays dumb about this, but they definitely know it’s going on (This is illegal on the companies part)

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ADP Response
5y
Thank you for bringing these situations to our attention and we are sorry to hear about this experience. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at hr.associate.relations@adp.com

Explore other reviews about ADP

5.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

Nothing I can think of

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ADP Response
2w
Thank you for the fantastic review and for sharing your ADP experience with us on Glassdoor!
2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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