Good at first, ended up quitting because of my manager - Accounts Receivable Representative ADP Employee Review

1.0
Sep 26, 2020
Recommend
CEO approval
Business Outlook

Pros

The people I met were the best part

Cons

When I first started my job it was good but as soon as we changed manager everything went downhill. Micro managing was really bad, the manager had favoritism towards other and barely new what he was doing half the time. Upper management really didn’t care about their employees. Never really got a chance to advance or get a better pay. It was horrible to work in ITC, especially retirement services! Avoid that department at all cost!

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ADP Response
5y
Thank you for bringing these situations to our attention. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at hr.associate.relations@adp.com

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5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

great company to work for and even better people

Cons

partner with the field so there is high turnover which leads to yearly territory shifts

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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ADP Response
3w
Thank you for sharing your insights on your contractor experience at ADP. We value your feedback.
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