Pros
Benefits to get you by, good PTO policy, great colleagues and culture, decent compensation,
Cons
Work-life balance is practically non-existent in National Accounts. It got worse during the height of the pandemic with a number of associates having to take medical leaves of absence because of the adverse effect the job was having on our mental health. Compared to direct competitors, ADP's benefits and compensation package lags considerably behind, especially considering the workload that associates are expected to take on. When other companies had adopted unlimited PTO and fully-paid health insurance, ADP still offered PTO based on seniority and traditional health insurance coverage as of the time I left the company. Like any other job, you'll get by if you're part of a good team and even better leadership. With the heavy workload most roles in the company entail, it may be particularly challenging if you're being micromanaged. My manager was one of the biggest reasons I chose to leave. The other reason was return-to-office. Though a hybrid schedule is better than no remote work, a significant number of roles at ADP can be performed perfectly fine 100% remotely.
