Theoretically great- incredible disappointment - District Manager, Major Accounts ADP Employee Review

1.0
Feb 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Global industry leader- excellent insights, trends, data, etc. Unfortunately, everything is like an episode of the twilight zone when you work there… The contrast between the vision and insights the CEO and company provides the world vs. middle management’s conceptual understanding and adoption of best current trends and practices COULDN’T BE FURTHER APART FROM EACH OTHER. This will drive you mad if you have any experience in b2b business development, channel sales, or brains in general… Extremely disappointing to watch every good faith, hard earned sale get ultimately “No Start” because the client is disgusted with the implementation issues for so long they just pull the plug. And ADP punishes a sales person for this- when the sales person has literally zero control over the implementation experience and technical aspects of that 20+ person team. Sucks. Because theres a great opportunity for ADP revenue to grow significantly in markets where these clueless managers are- and instead they fail and the employees are failed, and ultimately the geographical community is failed by inability for mid sized businesses to be supported with innovation from ADP.

Cons

See pros. Basically all tied together

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ADP Response
2y
Thank you for the insights and assessment of ADP. We appreciate you taking the time to invest in writing this review. We will share your insights with our leadership team, so we can better improve our process.

Explore other reviews about ADP

5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great communication in management and teams

Cons

The pay is a little low for work

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ADP Response
1mo
Thank you for the great rating and for sharing your ADP experience with us on Glassdoor!
2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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ADP Response
2w
Thank you for sharing your insights on your contractor experience at ADP. We value your feedback.
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