Really good overall, very flexible and great sales training. Can be cutthroat between business units. - Associate Sales Representative ADP Employee Review

4.0
Nov 7, 2024
Recommend
CEO approval
Business Outlook

Pros

3 days in office, 2 work from home. Boss doesn't care if you show up a little late or leave a little early. Very good training and it's a team environment inside of your team and business unit. Good leads and if you're charismatic and can learn about simple tax laws you'll thrive. If you can get licensed for insurance or retirement you'll be golden. You don't have to have those to work here though. Inbound is better than outbound and harder to get hired for. HRO is the top of the heap and hardest to land without licenses. Good lead flow most of the time. ADP spends a lot on tech for you to use, advertising to generate leads, and overall this office is a great and laid back environment. Having base pay plus commissions adds a safety net to your pay while still giving incentives to do your job well and work hard.

Cons

Business units will steal from each other at times. Sometimes leads can be BS or dry up a bit. Quota can be demanding, but they don't fire you right away if you miss or miss a 2-3 months in a row if you get close and show you're putting in effort and a good employee. Some leaders are way more strict than others in general and having a bad boss here makes it so much worse. Commission rate could be higher.

Explore other reviews about ADP

5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great communication in management and teams

Cons

The pay is a little low for work

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ADP Response
1mo
Thank you for the great rating and for sharing your ADP experience with us on Glassdoor!
2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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ADP Response
2w
Thank you for sharing your insights on your contractor experience at ADP. We value your feedback.
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