So many problems - Anonymous employee AFS Logistics Employee Review

I would like to start off by thanking you for writing your thoughts and experience and hope that this response helps give some insight into some of your concerns. You stated that you worked for AFS more than 10 years, so I imagine you saw leadership change and experienced some of the growing pains. While I cannot confirm the issues you presented from the past, I can offer the big picture of where we are striving to be. Firstly, the insurance premiums for employees have not been increased in three years. Where the company could have increased premiums and/or deduction amounts, we did not. The efforts that are made each year to stay competitive and fair to our employees does not go unnoticed by our team members. Secondly, the HR & Culture team is no joke. We are a new team and are willing and capable of playing an active role in AFS as a business partner. We are working hard and succeeding in gaining our employees trust and continue to work daily to better the organization. To put some tangible results on the table, we are in the final stages of the first ever compensation review that includes market composites for each position in the company, we are developing and will soon be implementing the Career Development Plan that will create a transparent road map of where employees want to go in the organization and giving them the tools of how to get there, and we established the 2017 training program for our employees and managers that will provide the necessary tools to succeed. The last thing I’d like to address is the comment about the reviews on Glassdoor. I hope by me responding to this, and if you read other comments/responses, you’ll see that we don’t only respond to the positive reviews and we surely don’t write them. We ask our employees to share their on-boarding experience after 60 days of employment and to ask for feedback of how we can improve in ALL areas, not just HR & Culture. We also perform exit interviews on all employees that resign to get their feedback. I don’t say all of this to mean brag or say that we are perfect. AFS is not perfect but we are trying and won’t ever give up. I’m truly sorry that you feel the way you do about us but this is a new day for AFS and we are listening.