COE needs to be restructured and Sr. Management replaced - Risk Engineer AIG Employee Review

1.0
Apr 16, 2017
Recommend
CEO approval
Business Outlook

Pros

There's always work or trainings happening which keeps "most" people busy. Not much has changed culture wise here in the COE, trainings become useless after a months times. Many talented engineers have used AIG as a springboard to get better opportunities!

Cons

Many people have stated already on Glassdoor what the major issue in this office is, and that is senior management! They are horrible. They lack basic skills to lead. When asked hard questions, the just repeat previous statements made by directors or global counterparts (basically puppets) or say common phrases like "as I've already mentioned" or "change is coming". Truth is most believed them at first, but over time many have seen the management team and hr team as stumbling blocks and unreliable. Quality engineers ARE (and will continue) quitting weekly. Management tells them they will think about it! What a joke, what can management do? They are the problem and have already choke the life out of this office.

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5.0
Feb 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, good people in New York

Cons

Management out of touch with reality

3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

AIG pays well. Pretty good benefits package & bonus structure.

Cons

The work is wild at AIG! Also, there are ALOT of people at AIG so, everybody has to weigh in on everything you do...keeping you bottlenecked in your work flow. AIG is not the place for a brand new, entry level adjuster breaking into the commercial space and they pretty much only hire experienced people HOWEVER, it does not matter-management will not trust your experience therefore, there is little to no autonomy! You will find yourself touching the same thing 3 or 4 times because your always waiting on permission or someone else's opinion on something, etc. You got to get permission to send for conflict check, got to get an opinion to answer a demand, a tender, an ROR ltr. .. they pounce on defense counsel's hourly rate to be cheap with them which makes them work w/less efficiency...dragging the claim out so they can get their billable hours. You will work your fingers to the bone for that good pay & you will be frustrated and exhausted, ALL THE TIME!...The environment is pretty stuffy w/a very high stress level, (especially with long time AIG employees who definitely drink the "kool-aid" and think they are hot stuff). They will keep you in dumb meetings on your claims all the time presenting your claims with everyone scared to make a decision plus, they never want to pay the claims, they are cheap as hell. They will make you have to scramble at a mediation to get more money even though you told them what you needed when they forced you to present the same claim to 3 different people before the mediation date. To me, management are glorified overseers who still handles the claim...they just tell you what to do or, they come behind you and second guess everything. And, they are trying to enforce 3 days in-office a week (which is hell for ATL traffic) plus, it's crowded on the elevator (which seems to get stuck more often than what I am comfortable with) and trying to find a desk when everyone decides to come in at the same time. It's a good temporary move....if you need the advanced commercial experience and/or want to reset your pay...stay for 1-2 yrs then, go somewhere else with work from home and a little more professional autonomy.

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