Sr Underwriter Technician - Anonymous employee AIG Employee Review

2.0
Dec 12, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, PTO, "OK" health benefits/401k

Cons

**1.5 stars **No salary increases. Management has told us there's a salary freeze however according to current CEO Duperreault, this is NOT the case but it's been the running dialogue for years. **Dept. bonus based on percentage of allotted "pool of funds"; example: $100k for all employees, department will give 83% of 100%. If division/company has paid out a lot of losses, a bonus would be lower - or minimal that year. Fortunately that has not been the case - however due to wildfires in CA ('17) & hurricanes, that may not be the situation in '17. **For a larger bonus, mgmt. will say - take on more work, volunteer for projects, take training seminars, IT DOESN'T MAKE A DIFFERENCE! No doubt upper mgmt./CEO's get a nice bump annually. **Job opportunities within dept. - limited. From UT, next step is UW - applicants generally need 12-18 mos as underwriter tech & shadow with UW. Several people were promoted to UW (only a UT for approx 6 mos) & did NOT shadow/train as required. Employees found out they're part of an "UW in training" program that's been kept on the down-low. Current UTs who've been vying for UW positions, were passed over. Plain & simple, poor business practices but if you're "in" with management, you have an opportunity to skip the line. Other employees, who've since left the dept., were told by upper management, they'd have no chance to become an UW. Understandably, there are quite a few disgruntled employees, with many looking to find other positions within AIG (outside dept) or outside the company **It's easy to say leave, but as you know, it's hard to find another job

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5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The 401(k) matching contribution is excellent.

Cons

Commuting to New York City four days per week. The schedule does not allow for remote work.

2.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary and vacation days are good but be careful you are not taking on multiple roles for this position.

Cons

If you’re considering applying, make sure to ask in the interview: Will there be someone else doing what I am doing? If not, the team is understaffed and all the responsibility will rest on your shoulders. Even with the vacation days, your days will be swamped and stressful. It is NOT worth it. Out of curiosity, I’ve been looking at their latest job postings for my department and there is so much packed into one role, it’s wild. You can tell the person they’re trying to replace clearly wore too many hats and it will be a long struggle to fill this position. Are my team members working in other time zones? You can face several early morning calls based on their hiring pattern. Some teams will require annual or quarterly traveling. Over the years, the company is hiring mainly white managers domestically in the USA, while lower roles are hired abroad or contractors. Meetings to accomodate offshore hours are brutal. What percentage of the day is in meetings? If you don’t have time to deliver on output because of meetings, you will likely have to stay late to complete the work. The company seems to hire very good talkers but not a lot of do-ers. Several meetings involved more people than needed. Managers seem to think “if I have to suffer through this meeting, everyone has to suffer”. If managers are fortunate enough to delegate the deliverables, they can handle some meetings by themselves. Who would be handling my onboarding and training when I start? If it is not your direct manager, your early success will be at the mercy of your peers who understandably are not responsible for onboarding you. Sadly, I have observed that the people-managers do not like to manage people. In fact, they value those that manage the manager and the team’s roadmap plan for them. The managers don’t seem to want to oversee the team or their deliverables. If there is a job change (salary, position, hours) how is that communicated? In my experience these things were not communicated or consented to. The change would apply in the system and you would have to conform accordingly.

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