Icahn was probably right - Senior Underwriter AIG Employee Review

2.0
Mar 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Good benefits including paid paternity leave, generous PTO, 401k match. It was a great place to learn the P&C industry. The AIG alumni network is very broad, and Recruiters/competitors value AIG experience on the resume. AIG prioritizes building relationships with major clients, which is something many other carriers don’t do well. Still a household name in the industry.

Cons

AIG is a shadow of its former self. Previous CEO tried to flatten the organization, only to have Duperreault come in and hire dozens of outside executives which made AIG top-heavy again. Raises and promotions are generally non-existent while the new CEO collected a staggering paycheck for 2017 akin to a top professional athlete. Archaic IT infrastructure in most divisions, teams are lean to the point of high burnout and turnover. Little to no support staff in some underwriting units, leaving underwriters responsible for the entire end-to-end process. Very low morale, and bureaucratic speed bumps at every turn. Still has somewhat of an Old Boys’ Club mentality, which could be a pro or con depending on the person. Senior leadership is completely out of touch with the people who actually generate revenue.

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5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The 401(k) matching contribution is excellent.

Cons

Commuting to New York City four days per week. The schedule does not allow for remote work.

3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

AIG pays well. Pretty good benefits package & bonus structure.

Cons

The work is wild at AIG! Also, there are ALOT of people at AIG so, everybody has to weigh in on everything you do...keeping you bottlenecked in your work flow. AIG is not the place for a brand new, entry level adjuster breaking into the commercial space and they pretty much only hire experienced people HOWEVER, it does not matter-management will not trust your experience therefore, there is little to no autonomy! You will find yourself touching the same thing 3 or 4 times because your always waiting on permission or someone else's opinion on something, etc. You got to get permission to send for conflict check, got to get an opinion to answer a demand, a tender, an ROR ltr. .. they pounce on defense counsel's hourly rate to be cheap with them which makes them work w/less efficiency...dragging the claim out so they can get their billable hours. You will work your fingers to the bone for that good pay & you will be frustrated and exhausted, ALL THE TIME!...The environment is pretty stuffy w/a very high stress level, (especially with long time AIG employees who definitely drink the "kool-aid" and think they are hot stuff). They will keep you in dumb meetings on your claims all the time presenting your claims with everyone scared to make a decision plus, they never want to pay the claims, they are cheap as hell. They will make you have to scramble at a mediation to get more money even though you told them what you needed when they forced you to present the same claim to 3 different people before the mediation date. To me, management are glorified overseers who still handles the claim...they just tell you what to do or, they come behind you and second guess everything. And, they are trying to enforce 3 days in-office a week (which is hell for ATL traffic) plus, it's crowded on the elevator (which seems to get stuck more often than what I am comfortable with) and trying to find a desk when everyone decides to come in at the same time. It's a good temporary move....if you need the advanced commercial experience and/or want to reset your pay...stay for 1-2 yrs then, go somewhere else with work from home and a little more professional autonomy.

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