AIG American International Group - Anonymous employee AIG Employee Review

4.0
Jul 30, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The AIG international demographics and environment is invigorating. Personal, career development, in the form of both on the job, and through training opportunities are fair to above fair. Profit sharing as well as paid benefits and the availability of additional supplemental benefits at excellent group rates are available to AIG employees. Sensitivity to all cultures in terms of interacting with other team members is needed; likewise one can not always assume that the geographic location renders preference in how business is conducted or how they may be treated. Many options in how AIG may choose to staff a project. Business is innovative, high ingenuity; technical is standard to high cutting edge. Many different types of technology in play, not limited to only one platform or type; additionally hardware and software used. Working on a global front has advantage in terms of scope. AIG is a very good company, has a very strong legacy and should not be judged in terms of recent hardships.

Cons

Regarding previous point that one can not always assume that the geographic location renders preference in how business is conducted or how they may be treated. First point is that this is realistic for a global company and that AIG needs to operate in a collaborative way globally. Still sometimes this is limiting to the interaction one may be accustom too. For example in a US professional environment one may be more straight forward and to the point if the point is understood to be valid and not improper in any way. In the US when done of course in the right professional manner, those accustom to this style find that it can be more productive, empowering of the individuals or team involved because there is immediate execution of an assessment, or idea being shared. In an international environment there are more shades of grey, variations in culture that may effect understanding for example of equality, gender issues, and not always being able to be straight forward when one is accustom to such, needs to be consciously considered. Other means may be more acceptable in this multi-culture environment and therefore more productive in such. One can identify a breakdown in understanding differences in culture to be more than just country. Culture can be more of a breakdown like country, territory, religion, language and how that culture interprets, represents, views different things.

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Pros

great work life balance and great people

Cons

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3.0
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CEO approval
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Pros

AIG pays well. Pretty good benefits package & bonus structure.

Cons

The work is wild at AIG! Also, there are ALOT of people at AIG so, everybody has to weigh in on everything you do...keeping you bottlenecked in your work flow. AIG is not the place for a brand new, entry level adjuster breaking into the commercial space and they pretty much only hire experienced people HOWEVER, it does not matter-management will not trust your experience therefore, there is little to no autonomy! You will find yourself touching the same thing 3 or 4 times because your always waiting on permission or someone else's opinion on something, etc. You got to get permission to send for conflict check, got to get an opinion to answer a demand, a tender, an ROR ltr. .. they pounce on defense counsel's hourly rate to be cheap with them which makes them work w/less efficiency...dragging the claim out so they can get their billable hours. You will work your fingers to the bone for that good pay & you will be frustrated and exhausted, ALL THE TIME!...The environment is pretty stuffy w/a very high stress level, (especially with long time AIG employees who definitely drink the "kool-aid" and think they are hot stuff). They will keep you in dumb meetings on your claims all the time presenting your claims with everyone scared to make a decision plus, they never want to pay the claims, they are cheap as hell. They will make you have to scramble at a mediation to get more money even though you told them what you needed when they forced you to present the same claim to 3 different people before the mediation date. To me, management are glorified overseers who still handles the claim...they just tell you what to do or, they come behind you and second guess everything. And, they are trying to enforce 3 days in-office a week (which is hell for ATL traffic) plus, it's crowded on the elevator (which seems to get stuck more often than what I am comfortable with) and trying to find a desk when everyone decides to come in at the same time. It's a good temporary move....if you need the advanced commercial experience and/or want to reset your pay...stay for 1-2 yrs then, go somewhere else with work from home and a little more professional autonomy.

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