2.0
Apr 23, 2023
Former employee
Westchester, IL
Recommend
CEO approval
Business Outlook
Pros
PTO, Day job, work from home, raises
Cons
Micromanagement, endless calls, terrible/rude/demeaning callers, short breaks, and stressful.
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Users say... "Benefits are good and not expensive" "Work from home and flexible hours are one of the best perks." "Great People and Values." "You get Quarterly bonuses" "Great coworkers that help out alot"
Users say... "Management is horrible." "Watch out for arrogant managers." "Being micromanaged, obvious favoritism, team leads are not helpful, HR is not reliable, large case loads, strict time schedules and 30 minute lunches, turnover is high, no room for growth, and management is disorganized." "Upper management was not good at keeping track of hours and often paid less than what employees were supposed to get." "Very mismanaged company, saw 2 waves of layoffs in less than a year"