Dumpster Fire - Anonymous employee AIR MILES Employee Review

1.0
May 6, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice building, decent benefits, nice cafeteria

Cons

Leadership is a joke. They want yes men/women and tenured Sr. Leaders think they know everything. They are the reason a once great company died. All the good people are gone.

avatar
AIR MILES Response
6y
I appreciate you taking the time to provide feedback. We often receive compliments on our unique, open-concept work-space which is equipped with technology to connect our teams around the country, flexible seating arrangements and a host of other amenities, including the in-house cafeteria that you mentioned, barista bar, patios, wellness studio and games room, to name a few. We designed our office from the inside out, to create a workplace where our associates are constantly challenged and inspired. In regards to your comments on leadership, leadership development is important to us and we consistently invest in ongoing training and development for all of our associates and leaders. This year we have implemented a Leadership Performance Objective to give us insight and measure the areas in which we aim to focus attention on for continued growth and development of our leaders. We’ve also introduced new internal channels to engage with leaders, ask questions, and to share important business updates and key messages, tips, tricks and best practices. We value everyone’s opinion at AIR MILES, and it’s our goal to keep lines of communication open. Last year was a big year for our company where we made critical changes to our business structure. With these changes we are better positioned to deliver on our goals of enhancing our technical capabilities and improving our Collector experience to drive our mission of Rewarding All Canadians Every Day. We are excited about the direction we are heading in, and for what’s to come. Thanks again for taking the time to leave this review and I wish you the best in your career. Dimitri Benak VP, Talent and Workplace Experience

Explore other reviews about AIR MILES

5.0
Jan 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Good benefits Great co-workers Fully remote Lots of fun employee events - got to meet a lot of cool folks at the company through it

Cons

Lots of different roles within the chain of command so different objectives are being passed down Sometimes hard to feel if you're making a difference

avatar
AIR MILES Response
3y
Thank you for the positive feedback. Our Associates are at the heart of our strong company culture and are truly what makes AIR MILES such a great place to work! We are glad to hear that you enjoyed the benefits and events offered to our Associates, as well as our remote-first working model. We appreciate your perspective on feeling as though your work makes a difference. We strongly believe that our people are our greatest asset and that the work done at all levels of the organization contributes to our success as a business. During our January Business Update, our Executive team shared our Strategic Imperatives for 2023 and the ways we will continue to scale as an organization to help Associates under the "big picture" and where their role fits in. We also recently introduced a new Goal Setting process to better align with our quarterly planning process, and to encourage more regular conversations about goals between Leaders and Associates. For Associates with questions regarding the impact of their role, we encourage you to speak to your leader or Manager Once Removed for guidance. Thanks again for your feedback, and all the best. Dimitri Benak - VP, People and Culture
1.0
Jun 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Making people write reviews to

Cons

And Review things just to

See reviews by: Helpful|Rating|Date|All