Getting worse - Brand Ambassador AIR MILES Employee Review

2.0
Dec 31, 2021
Recommend
CEO approval
Business Outlook

Pros

We get to work from home

Cons

Very top heavy, lack of training. Corporate working from home is absolutely useless. No one replies to emails

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AIR MILES Response
4y
Thank you for sharing your experience with us. We value our Customer Care team and they are a key part of our organization as they support our Collectors. We offer a variety of training and development opportunities to new and current front-line Associates to ensure they are set up for success in their roles. If you have feedback about the current training or are interested in more or different development opportunities, please speak to your Leader about it. Also, if you have experienced any delays in email responses, I would encourage you to this feedback with your Leader or the respective teams so they can ensure to respond in a timely manner going forward. Thanks for your feedback! Dimitri Benak, VP of People and Culture

Explore other reviews about AIR MILES

5.0
Jan 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Good benefits Great co-workers Fully remote Lots of fun employee events - got to meet a lot of cool folks at the company through it

Cons

Lots of different roles within the chain of command so different objectives are being passed down Sometimes hard to feel if you're making a difference

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AIR MILES Response
3y
Thank you for the positive feedback. Our Associates are at the heart of our strong company culture and are truly what makes AIR MILES such a great place to work! We are glad to hear that you enjoyed the benefits and events offered to our Associates, as well as our remote-first working model. We appreciate your perspective on feeling as though your work makes a difference. We strongly believe that our people are our greatest asset and that the work done at all levels of the organization contributes to our success as a business. During our January Business Update, our Executive team shared our Strategic Imperatives for 2023 and the ways we will continue to scale as an organization to help Associates under the "big picture" and where their role fits in. We also recently introduced a new Goal Setting process to better align with our quarterly planning process, and to encourage more regular conversations about goals between Leaders and Associates. For Associates with questions regarding the impact of their role, we encourage you to speak to your leader or Manager Once Removed for guidance. Thanks again for your feedback, and all the best. Dimitri Benak - VP, People and Culture
1.0
Jun 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Making people write reviews to

Cons

And Review things just to

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