Customer Service - Customer Service Representative AIT Worldwide Logistics Employee Review

Huge disconnect between upper management and the working staff. No involvement or communication from upper manager unless there is a problem or something of that nature. Pay raises are horrible and no profit sharing for over a year when they have plenty of money for games, paintings, and season tickets to all these different teams in Chicago (but never find the opportunity to give any of these tickets to employees). Focus is not on employees and they approach employees with the 'they can be replaced' mentality.